In an emergency, always call triple zero (000). It’s a free call from any phone, mobile or phone box.

For other urgent medical issues, go to an Emergency Department.

Our Emergency Departments are open 24 hours a day, seven days a week:

Our multicultural region

Northern NSW Local Health District has a rich and diverse population with over 45 different languages spoken. We are also home to the largest NSW regional community of AUSLAN users.

We recognise that multicultural communities and people with refugee backgrounds may have complex health needs and face other barriers in accessing services due to their backgrounds and experiences, including language and cultural barriers or a lack of familiarity with the Australian health care system.

Services to help you access health care

Interpreter and sign language

You have the right to an interpreter

All patients and their carers who need help with English have the right to free, confidential and professional interpreters when they use NSW Health services.

Please ask our staff to arrange this for you. Let them know what language you speak.

Find out more about Interpreter Services.

Access health resources in community languages

The Multicultural Health Communication Service offers health resources and information in a wide range of languages. Promoting wellbeing for our multicultural communities The Northern NSW Multicultural Health program supports culturally and linguistically diverse (CALD) communities and our local health professionals to improve the health and wellbeing of people who speak a language other than English. This includes people from refugee and multicultural backgrounds, as well as people who are deaf, or use AUSLAN to communicate.

Our goal is to improve access to culturally responsive health services and information for people in our region.

We support the wellbeing of multicultural communities by:

  • Helping CALD communities to understand and engage in the Australian health care system, providing information and translated resources
  • Supporting our health workforce to understand the specific needs of CALD communities, by developing and delivering cross cultural training and resources
  • Supporting projects that address access and equity issues in health for people of CALD backgrounds.

Contact us

We welcome your input and feedback, please get in touch with us!

Phone: Priority Populations Strategy Officer – Multicultural (02) 6639 9109
Email: rita.youssefprice@health.nsw.gov.au
Address: 54 Ewingsdale Rd, Byron Bay, NSW, 2481
Postal: PO Box 1066, Byron Bay, NSW, 2481